Shipping Policy

Order processing

Orders are processed after payment is confirmed. Processing times can vary with order volume, holidays and product availability.

You will receive an order confirmation email once your order is placed.

Shipping destinations

We currently ship to addresses within the United States. Available destinations are shown at checkout.

Shipping methods and charges

Available shipping methods and their charges are calculated and displayed at checkout before you pay.

Estimated delivery

Delivery estimates shown at checkout are provided by the carrier and are not guaranteed. Weather, carrier delays and other factors may affect delivery times.

Tracking

When your order ships, tracking information will be sent to the email address used at checkout, where available.

Packaging

Bottled sauces are packed with care using leak-resistant closures, bottle protection, protective inserts and secure cartons appropriate for the product and shipping conditions.

Delayed shipments

If your order is significantly delayed, please contact us with your order number and we will help check its status with the carrier.

Damaged or incorrect orders

If your order arrives damaged, leaking or incorrect, please contact us promptly with your order number and photos of the items and packaging so we can help resolve the issue.